FAQ

You can call or email any of our stores direct or send us a message via our website or the store’s Facebook and Instagram pages.

Gilbert’s Fresh Market, Hilton
Ph: 6165 5755
E: [email protected]
Facebook Instagram

Gilbert’s Fresh Market, Midland
Ph: 9250 5222
E: [email protected]
Facebook Instagram

Gilbert’s Fresh Market, Willetton
Ph: 9313 7775
E: [email protected]
Facebook Instagram

Gilbert’s Fresh Market, Hilton: Open 7 days, 8am to 7pm
Gilbert’s Fresh Market, Midland: Open 7 days, 8am to 7pm
Gilbert’s Fresh Market, Willetton: Open 7 days, 8am to 7pm, Thursday open until 9pm

Our stores are always closed on Good Friday, Easter Sunday, ANZAC Day, Christmas Day, Boxing Day and New Year’s Day. 

Please check in store and on our website, Facebook, or Instagram pages for opening hours for all other holidays throughout the year.

In the early hours of the morning, 6 days a week, our experienced buying team negotiates with and secures produce from WA’s premier growers before delivering them straight to our stores. 

At Gilbert’s, we believe in loyally supporting local producers and suppliers. We have fostered strong grower direct relationships with local farmers allowing us to source quality produce at the best prices for our customers, every day of the week.

We have an extensive list of gourmet platters, including our new grazing boxes and a sweet grazing platter. All catering option details are available for browsing and to order via each store’s Online Shop. 

You can also enquire and order via email, phone, or head in-store to chat with our friendly Deli Team about your requirements.

Visit Hilton Online Shop
Visit Willetton Online Shop
Visit Midland Online Shop

Yes – at all 3 stores.

At our Hilton and Midland stores, we have a range of freshly cut and wrapped flowers ready to go. If you would like to take your floral experience to the next level, our talented florists can create bespoke bouquets made to brief and budget for any occasion. Our florists are available at Hilton and Midland 7 days a week to discuss your needs. 

At Gilbert’s Willetton, we have a selection of colourful blooms wrapped and ready to go for your convenience.

Yes – we have a variety of gluten free, dairy-free, and vegan products and are continually expanding this range to accommodate our customers’ needs and preferences.
We want to make sure our customers are always 100% satisfied with their purchases. If for some reason you are not happy with an item, please return it for a full refund or replacement with a receipt from the purchase.
Each Gilbert’s Fresh store employs its own staff, and from time to time, we are looking for new members to join us. If you would like to apply to join the team, please email your resume to the store or better still, call in and deliver your resume personally.  

Yes – we have a loyalty program called the Support Our Schools Program (SOS) at all three of our stores. 

Customers can sign up in-store and start earning for their school straight away. Gilbert’s donates 1% of the customer’s total spend back to their nominated school. There are no restrictions on how each school spends the money, and it is free and available to all of our customers.

Visit Support Our Schools Program (SOS) for details.

Yes – we sell hampers created by our sister store AnnieQ.

We have a selection of beautifully wrapped hampers you can order via the Gilbert’s Hilton online shop (Link) and collect in store. You can also visit the AnnieQ store, opposite Gilbert’s Hilton, and the team can assist you in creating a personalised hamper, perfect as a corporate gifting option, or just when you need a thoughtfully curated pressie for that special someone.

Ph: 6165-5755 (ask for AnnieQ).
E: [email protected]
W: annieq.com.au

The Gilbert’s Fresh App is currently only available for our Hilton store to support busy customers by providing an easy way to meal plan and shop in store. While the App will be a continuous work in progress, as we strive to improve our service to you, the customer, for now, it allows you to browse and choose from over 100 delicious meals. Each meal has been carefully planned and lovingly prepared in our Hilton kitchen, using only the freshest produce sourced daily from the market and direct from our local growers. 

For more information and to download the Gilbert’s Fresh App, visit the Gilbert’s Fresh App page for more details

Please contact us at: 

Gilbert’s Fresh Market, Hilton
Ph: 6165 5755
E: [email protected]

Gilbert’s Fresh Market, Midland
Ph: 9250 5222
E: [email protected]

Gilbert’s Fresh Market, Willetton
Ph: 9313 7775
E: [email protected]

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